Refund & billing policy

• Recl Pro is offered as recurring subscriptions, such as monthly and yearly plans. Current prices are always shown at checkout before you pay.
• All paid tiers include the same features; they differ in usage quotas and billing cadence.
• Free accounts keep working with reduced quotas — paying is never required to access content you already saved.

• Web — billed by Dodo Payments (merchant of record). Manage or cancel from Settings → Billing → billing portal.
• Android — billed by Google Play. Manage or cancel from Play Store → Payments & subscriptions → Subscriptions.
• iPhone and iPad — billed by Apple through the App Store and charged to your Apple Account when you confirm the purchase. Auto-renew must be turned off at least 24 hours before the end of the current period to avoid the next charge. Manage or cancel in Settings › your name › Subscriptions.
• Subscriptions renew automatically at the end of each period until cancelled.

• Cancel any time. You keep paid features until the end of the period you already paid for; no further charges occur.
• Cancelling does not delete your account or content — you simply drop to free-plan quotas.

• Duplicate or erroneous charges are refunded in full — contact us with the receipt.
• If a verifiable service failure prevented you from using Recl for a substantial part of a billing period, we'll refund or credit that period.
• Statutory withdrawal/cooling-off rights in your country (e.g., 14-day EU withdrawal right for digital services, subject to its conditions) are honored where they apply.
• Android purchases follow Google Play's refund process first; if Google directs you to the developer, contact us and we'll handle it.
• App Store purchases are refunded by Apple, not by Recl: request one at reportaproblem.apple.com. Apple decides App Store refund requests; we can't issue or block them.
• Beyond the cases above, partially-used subscription periods are generally not refunded.

Web purchases: email hello@recl.app from your account email with the approximate charge date and amount. We respond within 5 business days, and approved refunds are returned to the original payment method. App Store purchases: use reportaproblem.apple.com. Google Play purchases: start with Google Play's refund request.