Legal

Refund & billing policy

Last updated June 12, 2026

How subscriptions are billed, how to cancel, and when refunds are issued.

1. Plans

  • Recl Premium is offered as weekly, monthly, and yearly subscriptions. Current prices are always shown at checkout before you pay.
  • All paid tiers include the same features; they differ in usage quotas and billing cadence.
  • Free accounts keep working with reduced quotas — paying is never required to access content you already saved.

2. How you're billed

  • Web — billed by Dodo Payments (merchant of record). Manage or cancel from Settings → Billing → billing portal.
  • Android — billed by Google Play. Manage or cancel from Play Store → Payments & subscriptions → Subscriptions.
  • Subscriptions renew automatically at the end of each period until cancelled.

3. Cancellation

  • Cancel any time. You keep paid features until the end of the period you already paid for; no further charges occur.
  • Cancelling does not delete your account or content — you simply drop to free-plan quotas.

4. Refunds

  • Duplicate or erroneous charges are refunded in full — contact us with the receipt.
  • If a verifiable service failure prevented you from using Recl for a substantial part of a billing period, we'll refund or credit that period.
  • Statutory withdrawal/cooling-off rights in your country (e.g., 14-day EU withdrawal right for digital services, subject to its conditions) are honored where they apply.
  • Android purchases follow Google Play's refund process first; if Google directs you to the developer, contact us and we'll handle it.
  • Beyond the cases above, partially-used subscription periods are generally not refunded.

5. How to request a refund

Email hello@recl.app from your account email with the approximate charge date and amount. We respond within 5 business days, and approved refunds are returned to the original payment method.

Questions? Email hello@recl.appwe read every message.